Novrex AI is not a single chatbot. It is a team of specialised agents — for lead routing, pricing, inventory, reconciliation, analytics, and more — coordinated by an orchestrator that plans the steps for any given request.
What you can ask it to do
- Run a workflow across modules — for example, "draft a follow-up to every lead who visited pricing this week and matches an active opportunity in CRM."
- Investigate something — "why did our inventory turnover drop last month, and which SKUs are responsible?"
- Generate operational artifacts — campaign drafts, reconciliation reports, vendor follow-ups, GST notice responses.
- Take direct action with your approval — create records, send emails, post journal entries.
Trust and safety
Every action an agent takes is logged with a reasoning trace and the documents it consulted. By default, actions that change data require human approval. You can mark specific workflows as auto-approved once you have built confidence with them.